How to lead without taking over

I will be delivering a day of collaborative practice training at the Rainier Conference Center in Seattle on Thursday 3rd May. You can book tickets via the King County Collaborative website here.

I discuss this training with King County, Seattle’s Peggy Hoban in the audio below. Tune in and listen and feel free to contact me via the comments with any questions.

Needless to say I would be delighted to share this training with other collaborative practice groups across the UK, Australia or North America.

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Collaborative Law is Dead…

Collaborative Law is Dead. Long Live Collaborative Law!

I often open training sessions with the provocative suggestion that collaborative law could be dead within 18 months.

I then ask the questions;

  • What were those benefits that we foresaw for our clients and their families?
  • What hopes did we have for the work that we would be doing and what it meant to us to work in this field?
  • Why did we believe in the process to invest time and money in collaborative training in the first place? and
  • Bearing all of this in mind, is collaborative law something worth fighting for or will we, the current custodians of the collaborative torch, get it wet and allow it to go out before we get to pass it on to the next generation?

Without a doubt, far too many collaborative lawyers have had far too few cases.  Too many have yet to have their first case.  That does not mean the process is redundant or irrelevant although noises are starting to emerge along these lines.  The various collaborative forums both online and in PODs are filled with such sentiment.  A debilitating, potentially self fulfilling fear is starting to set in.

We feel and believe in the process.  Those who have worked in the field have had the sometimes immeasurable joy of seeing how families are served by it, how couples are able to build a new kind of regard and relationship with one another.  We long to do more of it.  Unfortunately our anecdotes are not enough to maintain momentum indefinetely.

We need more.

We need revival, regeneration and recommitment and therein lies the hope for this work that many of us hold so dear.

What might that look like and how might it come about I wonder?  And once it is here, how might we recognise it?

Of Collaborative Law Websites and Leaflets.

Too much emphasis has been placed on websites and tri-fold leaflets, educating the public – as if they are the ones who don’t get it.  We have been pursuing this path for years now and the response is far too low.  Waiting for clients to chime with our own vernacular, or trying to position our phrases into their language is a futile task.

Want proof?  Go to www.adwords.google.co.uk and see how many people search Divorce in the UK each month (673,000 on the latest count)

How many do you think search “Collaborative law?” or even “Divorce mediation”?  The answer is at the bottom.  Don’t peek.

And yet, despite this mismatch in terminology, our clients are crying out for collaborative practice.  The potential collaborative client is there in every client who states “I don’t want this to go to court.” They are inviting us to enable them to work collaboratively, if only we let ourselves.

We get in our own way.

In many ways we seek to limit the potential in collaborative work.  We try to contain it within conventional lawyer shaped boxes and expectations.

If we are going to see clients collaborating then we need to demonstrate our collaborative ways of working in everything we do.  And that is much much harder for lawyers than we assume.

The Myth of the Paradigm Shift

We kid ourselves with the myth of the paradigm shift.  The other day I read how one lawyer had got the paradigm shift – “That move from positional to interests based negotiation…” and I am thinking, “That’s not the shift at all.”

The positions based vs interests based approaches should already be familiar not just to collaborative lawyers but to all lawyers.  It is or should be a core concept within the most fundamental or conventional negotiation training.

The shift from conventional to Collaborative practice is much more nuanced and penetrating than simply seeking out interests.  It goes, instead, to the very core of identity, role and our ways of relating to other people.

Put Your Hand Up if You Would Like More Collaborative Work?

I often ask how many people want more collaborative work.  Everyone I ask wants more.  On one workshop the highest proportion of collaborative to conventional work within any one lawyer’s caseload was 10%, and yet the lowest portion that people wanted was 30%.  What a heart aching, yearning gap that was.

How Clients Don’t Choose Collaboration.

We looked at some advanced client relationship material, exploring the paradox of choice, how we place clients in a passive position where we are the expert and they are merely providing reactive answers to the information that we mine out of them.  And when they are in that passive place we might then present them with a strange thing called “Process options” – jargon for choices – and what do we then ask them?

You know what is coming.

“So, what do you want to do?”

And in that moment we rip them out of their passive chair and throw them into an active role and expect them to have recalled all of the 5 or 6 “Process options” that they barely understood, let alone heard, and critically evaluate the suitability of each and the ramifications of their imminent choice and we ask them to tell us what they want to do.

And what do they tell us?

Again, you know what’s coming because you have heard it so many times already.

“Well, what do you think I should do?”

In that moment they snap back to the conventional “Advised/Advisor” role and hand back control and the responsibility for this choice to us.

And what do we do?

In an instant we consciously or subconsciously think about our indemnity insurance and wasn’t there something about a case in America where someone was being sued because they recommended Collaborative Practice to a client and it didn’t work and what about the participation agreement and the disqualification clause and you know it’s so hard to get any clients these days let alone a collaborative one and why would I risk losing one and how would I explain it to my supervising partner or finance director and is a conventional approach so bad anyway because we can still be little c collaborative about it right…?

And so we reply;

“Well, let’s send them a letter and see what happens.”

In that moment conventional practice has got us in its grip.  We send the letter, and sure, it is a pretty special letter, right?

No matter how sensitively we write (and we do) the other partner’s response is seemingly inexplicable.  Now they have instructed their lawyers who may or may not be collaboratively trained (doesn’t seem to make much of a difference, does it?) and they respond as if they have interpreted our letter as aggressive or alternatively patronising – interpretations which remain invisible to us and our client.  And now look what happens.  We start to become convinced that this matter is not suitable for collaboration after all.  Thank goodness we did not commit to that process.  Our caginess is vindicated. Over the exchanges that follow we become increasingly convinced of their unreasonability or reticence to negotiate transparently and matters quickly follow an entirely predictable route.

Next Gen Collaborative Practice.

Collaborative law will die for many.  They will be convinced that it is an irrelevance, a product that nobody wants.  They will continue to do excellent representative legal work and serve their clients very well.

There will remain a much smaller population of collaborative lawyers, probably now calling themselves collaborative practitioners, who consciously challenge themselves – and their clients – about what a Collaborative approach truly looks like and what are each of our respective roles within it.

Over the coming years Collaborative Practice will develop a new boldness and rigour of approach, with a highly committed practitioner base.

They may well have to reposition themselves as highly autonomous sole practitioners, converge into Collaborative Offices such as those we see in America, Canada and Australia, but they will be there or join niche progressive family law firms dedicated to offering the full range of services, but they will still be there.

And like the fruit tree that is pruned the seasons ahead will see dense new growth, blossom and harvest.

Collaborative Law in its current iteration may well die for many.  In its place will rise the next generation of Collaborative Practice.  That is an exciting thing indeed.

And I wonder, who’s up for it?

 

 

You can learn more on Neil Denny’s Breakthrough! Getting Clients To Collaborate course.  The next open date, at the time of writing, is 20th April 2012.  Tickets are available here.

Neil is an author and international speaker on collaborative practice and a consultant collaborative lawyer with Family Law in Partnership The views expressed in this article are his own and not necesssarily those of any organisations with which Neil is associated.

 

 

Answer

Last month the word divorce was searched on Google, in the UK, 673,000 times.

Collaborative law was only searched 1600.

Divorce mediation fared a little better with 2900.

 

 

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How do we get clients to choose to collaborate?

I am really excited to be delivering my Breakthrough! Getting Clients to Collaborate course on several dates over the next couple of months including Exeter, 19th March, Cardiff, on 22nd March Southampton, on 20th April, and Chicago on 1st May.

Listen to the interview below where Sandra Crawford, of the CLII, Chicago, asks me about what the course entails and how it is different to other marketing courses that concentrate on websites and press releases. In this course we explore the dynamics of how clients make decisions and choose whether to collaborate or go with conventional processes. We explore what we ourselves can do to enable our clients to make that decision for themselves in ways without pushing them into it.

I look forward to seeing you at one of the dates.

Don’t forget, if you would like to buy my book The Collaborative Law Companion, recently reviewed in the Law Society Gazette as “Inspiring” then you can order a copy here direct from Jordans Family Law Publishing.

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Collaborative Law and ADR Podcast #19 with Dr Susan Gamache

I have only just realised that the Collaborative Law and ADR podcast is one year old today! Hooray.

To celebrate, not that we knew, we have got Dr Susan Gamache, pyschotherapist, divorce coach and collaborative trainer joining us from Vancouver. We talk about a whole lot of stuff including The Do Lectures in Wales, Stephen Anderson‘s new Pathway collaborative POD, 1980′s radio shows and the Quebec referendum movement.

We also touch upon the challenge of leadership within practice groups and the struggles that groups must pass through as they mature and become established, including Heifetz’ Adaptive Leadership material and the Strength Deployment Inventory.

Please do listen and feel free to comment here or over at LinkedIn.

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Can Collaborative Law Inspire Others?

My work speaking and writing about conflict and collaborative practice has resulted in me being asked to speak at this simply amazing event on 15th September 2011.

Do Lectures Trailer from The Do Lectures on Vimeo.

The challenge for the speakers is to give the best talk of our lives about what it is that we do, and, in doing so, we inspire others to go and do themselves. My talk will be posted online at some stage over the coming weeks.

I cannot wait to share it with you.

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Collaborative Law and ADR Podcast #18 with Jeremy Young

In this episode I fly solo while Stephen G Anderson is on holiday. The summer holidays do not prohibit us getting in another excellent guest however and this week we have my good friend and systemic family therapist and family consultant Jeremy Young.

Jeremy and I were having lunch a couple of weeks ago and were discussing the debate that kicked off after Hilary Linton’s podcast here (episode #14). Our discussion moved onto the question of the differing types of power that couples exert over one another and that conversation continues here.

Jeremy speaks out about the role of these power relationships and struggles, how they fit into the family’s patterns of communicating while the relationship is intact and once it has passed.

We explore the challenges those powers present and what we as practitioners need to be looking out for.

As ever feel free to comment here or over at the IACP Group on LinkedIn or the Collaborative Professionals group run by Stephen G Anderson – just promise not to cause any havoc over there while he is away.

Next podcast will be in September. Have a great summer in the meantime.

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Getting More Clients To Choose Collaborative Law. Now.

Breakthrough! Getting Clients to Collaborate.

You got the paradigm shift. So what?

You trained as a collaborative lawyer and now long to see more clients choosing collaborative law or other ADR processes to resolve their family situations.

Almost every client states that they do not want to go to court, or get drawn into unhelpful arguments, and yet so many still do. What goes wrong along the way?

Learn how to inspire, not advise, your clients to choose the collaborative process for themselves.

Learn and practice techniques that will enable you to create those breakthrough moments for your clients and enable them to choose a better future for themselves and their families.

Learn how to avoid the traps that guarantee your client will choose conventional litigation rather than other options.

This one day course will give you the tools, techniques and the passion to enable you, your client and their partners to escape the destructive nature of conventional practice and work collaboratively.

Start building the law practice that you dream of.

Video introduction to Breakthrough! Getting Clients To Collaborate

Biography

Neil Denny is a renowned collaborative lawyer, author and international speaker and trainer. He is the author of “The Collaborative Law Companion” published by Jordans in March 2011. He is also the producer/presenter of the pioneering Collaborative Law and ADR podcast, available on iTunes and www.collaborativelaw.tv.

His YouTube videos have been watched around the world and “The Mogers Guide to Collaborative Law” has garnered praise from leaders within the collaborative law movement itself including Pauline Tessler as being the “Best short introduction” to the process.

Neil is regularly asked to speak at conferences and in-house training events in the UK and overseas, including the International Academy of Collaborative Practitioners forum in Washington DC in 2010.

As a result of his work there in 2010 he was commissioned to prepare and deliver a full day workshop for the 2011 forum to be held in San Francisco. This Breakthrough! workshop is the result of that request.

Neil is recognised as having a creative approach which engages delegates and keeps them actively learning. His books Conversational Riffs; Creating Meaning Out of Conflict (Sunmaker books) and The Collaborative Law Companion (Jordans Law Publishing) are available to buy online from www.lulu.com and www.amazon.co.uk respectively.

Where? Manchester, Reading and Nottingham

When? September 12th October 14th and October 18th 2011 respectively 

9am registration through to 16.30

How much? £149 including VAT lunch, refreshments and handouts

This course will count 6 hours towards the 75% of your CPD requirement that does not need to be with accredited providers (who only have to provide 25%)

See http://www.sra.org.uk/solicitors/cpd/solicitors.page

For tickets, go to www.allLD.eventbrite.com

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Collaborative and ADR Podcast 17 with Tricia Peters (and Mango)

This week Stephen Anderson and I are joined by Tricia Peters, one of the pioneers of the Melbourne Collaborative Alliance. And her dog, Mango.

We discuss matters such as fixed fee work within collaborative practice and also the challenge of all practitioners being paid similar rates. We lament the lack of clotted cream in Bristol and the burning issues of sconns or scones, as well as the preferred tea in Melbourne.

We also touch upon our favourite topic namely screening within collaborative practice and the role of the Case Worker.

So join us for more collaborative practice and ADR chat. Comments are welcome, as ever – and apologies for the noise on the early part of the show.

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The Adaptive Challenge In ADR

I am doing a lot of work at the moment with Ron Heifetz’s notion of adaptive leadership which I believe has got major application within the ADR and collaborative practice field.

When I was invited to present to the Resolution national ADR conference on 22nd and 23rd of September, I felt that this was an excellent opportunity to introduce this material to the community.

I hope that you will be able to join us and many ADR colleagues from across the UK.

See the attached PDF files for workshop details and booking form.

Annual ADR conference 2011 booking form

Pre-conference Workshop

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Collaborative Law and ADR Podcast #16 with Liz Tait and Maura McKibbin

In this episode Stephen Anderson and I dare to take on two guests. The result is a vibrant discussion on the importance of community with collaborative divorce and adr circles.

Liz Tait and Maura McKibbin are excellent collaborative law trainers and practitioners and are instrumental in the amazing Separation Solutions family dispute service in Manchester.

Join us for another 30 odd minutes of collaborative law and adr chat, and the startings of the collaborative beatnik road trip movement.

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